Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998), according to the Which? Web Trader Code of Conduct and our own Privacy Policy.

Cookie Policy - YOUR PRIVACY WHEN USING OUR WEBSITE

We are committed to protecting you and any data (anonymous or otherwise) that we collect about you online. By using our websites (through any device) you agree that our Cookie Policy applies to that use. We reserve the right to make changes to our Cookie Policy. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to any such changes.


What is a cookie? Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering what items are in your shopping basket, and generally improving your online experience..


There are a few different types of cookies:
Session cookies: Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality. Many of the cookies we use are session cookies. They contain no personal information that can be used to identify an individual.

Persistent cookies: Persistent cookies last after you have closed your browser and allow a website to remember your actions and preferences. Our websites do not use any of these cookies.

First and third party cookies: Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. Our websites do not use any of these cookies.

Strictly necessary cookies: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies services you would be unable to purchase any items from us. These cookies don’t gather information about you for the purposes of marketing. Performance cookies: These cookies collect information about how visitors use a web site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor although they may collect the IP address of the device used to access the site. All information these cookies collect is anonymous and is only used to improve how a website works, the user experience and to optimise our advertising. By using our websites you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings.

What if I don't want to accept cookies? If you wish to restrict or block the cookies which are set by our website you should do this through the browser settings for each browser you use, on each device you use to access the internet. Please be aware that some of our site features may not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them a “trusted website” in your internet browser. If you want to know more please visit www.allaboutcookies.org which contains comprehensive information on how to do this on a wider variety of browsers.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.